linux mint 20.3 - se blocheaza desktopul

Creat de ionel, 04 Septembrie, 2023, 10:17:17

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ionel

Va rog frumos sa ma sprijiniti in rezolvarea unei probleme Linux Mint 20.3 Cinamon:

- imediat ce deschid laptopul, se afiseaza toate pictogramele pe desktop, numai ca, in momentul in care pun cursorul si dau dublu clik sa deschid ceva(google, sau oricare alta pictograma sau altceva), nimic nu se deschide; sunt pur si simplu blocate, nu reactioneaza la cursorul mousului;

- am observat totusi ca, daca din menu dau suspend si revin, atunci pictogramele de pe desktop reactioneaza si se pot deschide. Deci, ca sa pot lucra, incep mai intai cu suspend, dupa care ma lasa sa lucrez, dar nu pentru mult timp, pentru ca din nou se blocheaza complet, iar dau suspend, isi revine o perioada si tot asa... Un calvar!

Am cautat pe net tot felul de comenzi in linux, nu ma pricep, dar n-am gasit nimic sa ma ajute. Am gasit comanda sudo systemctl restart display manager care face acelasi lucru ca suspend, dar Nu rezolva problema.

Daca il inchid cu shut down sau dau restart, la fel ingheata ecranul, deci numai cu suspend se mai poate lucra.

Cam de 6 luni am aceasta problema, laptopul este dell cumparat in 2020.

Va multumesc frumos pentru ajutor!

Danut Hintariu

Salutare! Este o vorba buna, detaliile tehnice au nevoie de solutii tehnice. :D

Hai sa vedem ce specificatii ai, Mergi la Start -> System -> System Reports -> System Information -> Copy si posteaza aici detaliile.


ionel

System:    Kernel: 5.4.0-162-generic x86_64 bits: 64 compiler: gcc v: 9.4.0
           Desktop: Cinnamon 5.2.7 wm: muffin dm: GDM3, LightDM Distro: Linux Mint 20.3 Una
           base: Ubuntu 20.04 focal
Machine:   Type: Laptop System: Dell product: Inspiron 3593 v: N/A serial: <filter> Chassis:
           type: 10 serial: <filter>
           Mobo: Dell model: 0GTW73 v: A00 serial: <filter> UEFI: Dell v: 1.5.0 date: 12/17/2019
Battery:   ID-1: BAT0 charge: 30.6 Wh condition: 30.6/42.0 Wh (73%) volts: 12.6/11.4
           model: SMP DELL VM73283 serial: <filter> status: Full
CPU:       Topology: Quad Core model: Intel Core i7-1065G7 bits: 64 type: MT MCP arch: Ice Lake
           rev: 5 L2 cache: 8192 KiB
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 23961
           Speed: 3249 MHz min/max: 400/3900 MHz Core speeds (MHz): 1: 3355 2: 2284 3: 3706
           4: 2712 5: 3290 6: 3472 7: 3792 8: 3245
Graphics:  Device-1: Intel Iris Plus Graphics G7 vendor: Dell driver: i915 v: kernel
           bus ID: 00:02.0 chip ID: 8086:8a52
           Device-2: NVIDIA GP108M [GeForce MX230] driver: nvidia v: 535.86.05 bus ID: 01:00.0
           chip ID: 10de:1d11
           Display: x11 server: X.Org 1.20.13 driver: modesetting,nvidia
           unloaded: fbdev,nouveau,vesa resolution: 1920x1080~60Hz
           OpenGL: renderer: NVIDIA GeForce MX230/PCIe/SSE2 v: 4.6.0 NVIDIA 535.86.05
           direct render: Yes
Audio:     Device-1: Intel Smart Sound Audio vendor: Dell driver: snd_hda_intel v: kernel
           bus ID: 00:1f.3 chip ID: 8086:34c8
           Sound Server: ALSA v: k5.4.0-162-generic
Network:   Device-1: Realtek RTL810xE PCI Express Fast Ethernet vendor: Dell driver: r8169
           v: kernel port: 3000 bus ID: 02:00.0 chip ID: 10ec:8136
           IF: enp2s0 state: down mac: <filter>
           Device-2: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter vendor: Dell
           driver: ath10k_pci v: kernel port: 3000 bus ID: 03:00.0 chip ID: 168c:0042
           IF: wlp3s0 state: up mac: <filter>
           Device-3: Qualcomm Atheros type: USB driver: btusb bus ID: 1-10:5 chip ID: 0cf3:e009
Drives:    Local Storage: total: 476.94 GiB used: 208.60 GiB (43.7%)
           ID-1: /dev/nvme0n1 vendor: SK Hynix model: BC511 NVMe 512GB size: 476.94 GiB
           speed: 31.6 Gb/s lanes: 4 serial: <filter>
Partition: ID-1: / size: 467.89 GiB used: 208.59 GiB (44.6%) fs: ext4 dev: /dev/nvme0n1p2
USB:       Hub: 1-0:1 info: Full speed (or root) Hub ports: 12 rev: 2.0 chip ID: 1d6b:0002
           Hub: 1-3:2 info: Terminus Hub ports: 4 rev: 2.0 chip ID: 1a40:0101
           Device-1: 1-3.2:4 info: MosArt Wireless Keyboard/Mouse type: Keyboard,Mouse
           driver: hid-generic,usbhid rev: 1.1 chip ID: 062a:4101
           Device-2: 1-3.3:6 info: Lenovo USB2.0 HUB type: Keyboard,HID driver: hid-generic,usbhid
           rev: 2.0 chip ID: 17ef:602d
           Device-3: 1-3.4:7 info: Pixart Imaging Optical Mouse type: Mouse
           driver: hid-generic,usbhid rev: 1.1 chip ID: 093a:2510
           Device-4: 1-6:3 info: Realtek Integrated_Webcam_HD type: Video driver: uvcvideo
           rev: 2.0 chip ID: 0bda:5675
           Device-5: 1-10:5 info: Qualcomm Atheros type: Bluetooth driver: btusb rev: 2.0
           chip ID: 0cf3:e009
           Hub: 2-0:1 info: Full speed (or root) Hub ports: 6 rev: 3.1 chip ID: 1d6b:0003
Sensors:   System Temperatures: cpu: 82.0 C mobo: N/A gpu: nvidia temp: 66 C
           Fan Speeds (RPM): cpu: 3729
Repos:     No active apt repos in: /etc/apt/sources.list
           Active apt repos in: /etc/apt/sources.list.d/additional-repositories.list
           1: deb https: //dl.winehq.org/wine-builds/ubuntu/ focal main
           Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
           1: deb [arch=amd64] http: //dl.google.com/linux/chrome/deb/ stable main
           Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
           1: deb http: //packages.linuxmint.com una main upstream import backport #id:linuxmint_main
           2: deb http: //archive.ubuntu.com/ubuntu focal main restricted universe multiverse
           3: deb http: //archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
           4: deb http: //archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
           5: deb http: //security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
           6: deb http: //archive.canonical.com/ubuntu/ focal partner
           Active apt repos in: /etc/apt/sources.list.d/playonlinux.list
           1: deb http: //deb.playonlinux.com/ maverick main
           Active apt repos in: /etc/apt/sources.list.d/skype-stable.list
           1: deb [arch=amd64] https: //repo.skype.com/deb stable main
           Active apt repos in: /etc/apt/sources.list.d/ubuntu-toolchain-r-test-focal.list
           1: deb http: //ppa.launchpad.net/ubuntu-toolchain-r/test/ubuntu focal main
           2: deb-src http: //ppa.launchpad.net/ubuntu-toolchain-r/test/ubuntu focal main
           Active apt repos in: /etc/apt/sources.list.d/utappia-stable-focal.list
           1: deb http: //ppa.launchpad.net/utappia/stable/ubuntu focal main
           2: deb-src http: //ppa.launchpad.net/utappia/stable/ubuntu focal main
           Active apt repos in: /etc/apt/sources.list.d/yannubuntu-boot-repair-focal.list
           1: deb http: //ppa.launchpad.net/yannubuntu/boot-repair/ubuntu focal main
           2: deb-src http: //ppa.launchpad.net/yannubuntu/boot-repair/ubuntu focal main
Info:      Processes: 291 Uptime: 5d 17m Memory: 7.53 GiB used: 3.16 GiB (42.0%) Init: systemd
           v: 245 runlevel: 5 target: graphical.target Compilers: gcc: 9.4.0 alt: 9
           Client: Unknown python3.8 client inxi: 3.0.38

alex_3se

Salut, @ionel !

Vad ca laptopul tau e compatibil cu Ubuntu https://ubuntu.com/certified/201907-27241

Deci cel mai probabil cei de la Linux Mint nu au facut optimizarile necesare ca sa comute singur Linuxul intre placa video din procesor si cea dedicata si de asta ingheata ecranul din cand in cand iar solutia este un restart ori un suspend la laptop.

Pentru a fi sigur de asta eu te sfatuiesc sa instalezi Ubuntu sa vezi daca problema persista.
Daca nu iti place Gnome poti sa instalezi Cinnamon pe Ubuntu.

alex_3se

Ionel ! Ce ai facut ? Ai rezolvat problema ?
Daca da, te rog sa postezi pe forum solutia sa citeasca si alti useri care au aceeasi problema.

Multumesc